News Agency of Nigeria (NAN)

Medview Airline apologises to passengers



By Adekunle Williams /Solomon Asowata

Medview Airline on Sunday apologised to its passengers over the delay in arrival of some of their baggage from London to Lagos.

The airline issued the apology in a statement signed by its media consultant, Mr Oyibhota Obuke and obtained by the News Agency of Nigeria (NAN) in Lagos.

The statement said the airline had dispatched a special flight to London on Saturday to airlift the left over baggage.

It said unfortunately, the aircraft returned without the affected baggage following the inability of Gatwick Airport authorities to screen them.

“Gatwick Airport had on arrival of the aircraft said it had no capacity to screen the baggage as only a handful of its workforce was on duty because of holiday.

“The airline regrets the inconveniences caused the affected passengers whose left over baggage are still in London by this unhealthy development.

“We thought by Sunday we would have resolved the left over baggage issue if not for Gatwick Airport authorities,” the statement quoted the airline’s Chief Operating Officer, Mr Lookman Animashaun as saying.

It said another flight would leave for London on Monday to bring back home the left over baggage, and appealed to the affected passengers for their understanding.

London passengers of a Nigerian flag carrier, Med-View Airlines, created a scene at the Murtala Muhammed International Airport (MMIA), Lagos on Thursday in protest over their “missing” luggage.

The passengers, boarded Med-View aircraft from London to Lagos, only to arrive Tuesday morning without their valuables.

After two days of waiting in vain, the passengers resorted to open confrontation with airline officials, almost leading to the breakdown of law and order at the airport, but for the efforts of law enforcement agencies.

Reacting to the face off, Med-View  said the development was due to “operational issues” on the side of the United Kingdom’s airport authority and delays in the screening of luggage, assuring that with fresh moves made would yield results